INTERNET SERVICE AGREEMENT AND TERMS OF USE
This Internet Service Agreement (“Agreement”) is made and entered into as of the activation date of the new Internet Service which is found on Customers online account, by and between “Subscriber” and NETworx Broadband Inc. (“Provider”), a Minnesota company.Provider will provide Internet Access Service (“Internet”) to Subscriber, consisting of services and access to data communications equipment that provides “Full Access” to the global computer network known as the Internet via a fiber wire connection and one VoIP phone line. This signal is sent to client equipment located on Subscriber’s premises, which has a street address of 12311 185th Ave SE Unit Number: Choose Your Lot Number Main Office 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 197 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 301 302 304 305 306 307 308 309 310 311 312 313 314 315 316 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731 732 733 734 735 736 737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 801 802 803 804 805 806 City of Big Lake, MN 55309.
“FULL ACCESS” is further defined by the terms of this Agreement, which will constitute the entire Agreement between the Provider and the Subscriber. Full Access means access via a fiber optic connection to Subscriber (monthly services).300 Mbps Download x 300 Mbps Upload for a monthly rate of $130.00 which will include any and all fees. This monthly rate will not change for the life of this Agreement. Subscriber’s access will be limited by routine maintenance, use of Internet by other subscribers, weather conditions, acts of God and other unforeseen consequences. Further, access may be limited by conditions affecting the Internet at locations not owned or controlled by this Provider.
Internet may only be used for lawful purposes. Transmission of any material in violation of any U.S. or state, or local regulation is prohibited. This includes, but is not limited to: copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret.
It is agreed by both parties that Provider has no ability to regulate any types of information, content, material or data (“content”) sent or transmitted by Subscriber, nor regulate any types of content Subscriber may view, receive or otherwise download. Consequently, Subscriber agrees to indemnify and hold harmless Provider from any claims resulting from Subscriber’s use of the service that damages Subscriber or another party. In part, this means Subscriber is responsible for the use of the Internet by all parties accessing the Internet through Subscriber, such as employees, agents and non-employees and non-agents otherwise allowed access.
The Subscriber agrees to indemnify Provider against liability for the actions of each person to who it allows to use the services provided by the Agreement. Any access to other networks connected to Provider must comply with the rules appropriate for that other network. Use of the Internet itself may only be for lawful purpose.
Connectivity is provided for Subscriber only. Resale or use of the connection by another user or organization is prohibited. This includes, but is not limited to, providing website hosting services by Subscriber.
Hardware: The Subscriber is responsible for providing all communications equipment and software necessary to access the Internet beyond our provided wireless router. Provider, at its discretion, may assist the Subscriber in obtaining the proper communications and software. All Subscriber hardware purchased through Provider is guaranteed by manufacturer’s warranty; service call, labor fees, and replacement hardware charges will be billed accordingly.
Installation: NETworx Broadband Inc. and its authorized contractor will install the Equipment at subscriber’s premises for the charges indicated on this Agreement.
Provider’s Internet services are for Subscriber’s use only. Subscriber may have as many terminals accessing the Internet as Subscriber wants, as long as said terminals are located on Subscriber’s premises.
Internet Security: It is the sole responsibility of each Subscriber to protect their computer(s) data and network accessibility (such as file sharing). Firewalls are a must to protecting your “always on” connection. With an “always on” connection you will be assigned an IP, which makes it easier for an attacker to find you. Firewalls (software or hardware) protect your computer by reading incoming data. Software firewalls run off your operating system. (some available for free) allow you to give authorization to requests being made from outside sources. Hardware firewalls are independent of computer operating systems and resources, are able to connect to more than one computer at a time and are generally more reliable.
NETworx Broadband Inc. reserves the right to change and otherwise modify these Terms of Use at its discretion. Such change will be posted to https://networxbroadband.com/terms-of-service/ .
NETWORX BROADBAND INC. MAKES NO WARRANTY EITHER EXPRESS OR IMPLIED REGARDING THE QUALITY OF THE INTERNET ACCESS SERVICE TO BE PROVIDED HEREUNDER, INCLUDING BUT NOT LIMITED TO, THE CONDITION, MERCHANTABILITY, FITNESS, ADAPTABILITY OR SUITABILITY FOR ANY PARTICULAR PURPOSE OF THE INTERNET ACCESS SERVICE. THE INTERNET ACCESS SERVICE IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. NEITHER NETWORX BROADBAND INC. NOR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THE INTERNET ACCESS SERVICE SHALL BE LIABLE FOR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THE INTERNET SERVICE OR INABILITY TO USE THE INTERNET ACCESS SERVICE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NONDELIVERABLES, AND YOUR OWN ERRORS OR OMISSIONS. USE OF ANY INFORMATION OBTAINED VIA NETWORX BROADBAND INC. IS AT YOUR OWN RISK. NETWORX BROADBAND INC. SPECIFICALLY DENIES ANY RESPONSIBILITY FOR THE ACCURACY OR QUALITY OF INFORMATION OBTAINED THROUGH ITS SERVICES.
The router provided by and owned by NETworx Broadband must be plugged into a surge protector device in order to be covered by NETworx Broadband. If said router is not utilizing a surge protector and failure occurs the Customer may be responsible to cover the cost of a new router. The router is owned by NETworx Broadband and must be returned, in good working order, if service is canceled or Customer will be charged $300.00. The Customer has 30 days to return the router by any means necessary. NETworx Broadband reserves the right to charge a fee if a service call is requested by Customer and found to be the Customers fault of malfunction.
Internet shall cost Subscriber $130.00 per month . The installation fee of $99.99 will be charged along with the first monthly service fee of $130.00 on Customers first billing. A $130.00 monthly charge will occur for 36 months after the activation of new service . Monthly billing will begin once the installation is completed or the assigned Pedestal (outdoor enclosure containing the fiber optic internet connection, typically located in the right-of-way, next to the road in front of your location) has been activated for your location, whichever comes first.
The Account Period under this Agreement begins on the date the Subscriber signs this Agreement and ends thirty-six (36) months from date of installation or your assigned Pedestal has been activated for your location, whichever comes first. If any payment due hereunder is not made by the Subscriber by the due date on the invoice, a late charge of 10% of the outstanding balance per month shall be due and payable with respect to such payment. Payments to NETworx Broadband Inc. are non-refundable. No refunds will be given for canceled accounts unless the account is clearly defective and non-working. Following expiration of the Accounting Period, cancellation of accounts can be made by providing written Notice to other party by email, fax or U.S. postal mail and the Internet Service will terminate at the end of the billing cycle in which the notice of cancellation is given. In addition to all monthly payments due through the end of the Account Period, an early termination fee of $524 will be charged to accounts terminating services before the end of the Account Period.
Provider may, in addition, and at its sole discretion, and without notice to Subscriber (a) suspend its performance under this Agreement and Subscriber’s access to use of the internet or (b) terminate this Agreement and Subscriber’s access to and use of Internet, in which case the remainder of this Agreement shall be deemed void. NETworx Broadband Inc. reserves the right to change the rates and otherwise modify these Terms and Conditions. It is the Subscriber’s responsibility to regularly familiarize themselves with these Terms and Conditions. Violation of the Terms of this Agreement by Subscriber may cause suspension or termination of Internet services by NETworx Broadband Inc.
SUBSCRIBER UNDERSTANDS AND ACKNOWLEDGES THAT THIS AGREEMENT CONSTITUTES A THREE (3) YEAR SERVICE CONTRACT, UPON WHICH NETWORX BROADBAND INC. IS RELYING IN ORDER TO PROVIDE ALL SUBSCRIBERS WITH INTERNET SERVICES. BY SIGNING BELOW, SUBSCRIBER AGREES TO BE BOUND BY THIS AGREEMENT IN EXCHANGE FOR AGREEMENT BY NETWORX BROADBAND, INC. TO INSTALL, SERVICE AND PROVIDE SUBSCRIBER WITH INTERNET SERVICES AS SET FORTH IN THIS AGREEMENT.
The laws of the State of Minnesota govern this Agreement. Any claims or cause of action related to this Agreement must be instituted within one year after the claim or cause of action has arisen or be considered forever barred. The invalidity of any portion of any provision of this instrument shall not affect the validity of the remainder of any such provisions or the remaining provisions of this Agreement.
Any actions or claims arising under this Agreement shall be venued in Sherburne County, Minnesota.
Both parties are required to use arbitration to resolve any and all legal matters before pursuing legal action in court. Both parties are responsible for their own attorney’s fees and costs associated with the creation, negotiation and execution of this Agreement. Should it become necessary for NETworx to initiate collection efforts, file for arbitration, or bring suit in court to enforce the terms of this Agreement, NETworx shall be entitled to recovery of all attorney’s fees and collection costs for any such efforts.
Notices under this Agreement shall be given to:
Subscriber (printed name): and Provider: NETworx Broadband, Inc.
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